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By NANCY BETH JACKSON - New York Times
MAGINE this: Lieutenant Smith, a United States Army platoon
leader at a base camp in Uzbekistan, is preparing for a
three-day mission in Afghanistan. For four hours, he and
his fellow officers have been going over maps and hundreds
of details that must be nailed down. They retrieve the information
they need from a new addition to their battle packs: hand-held
computers.
In his tent, the lieutenant obtains a satellite photo of
the target area from his hand-held device. Calling up a
checklist from his digital field manual on the device, he
makes sure that machine guns and mortars are ready for firing.
As his platoon embarks, he notes with a tap on the screen
that each soldier has his rifle, grenades and his own hand-held
computer, loaded with software including the Army Survival
Manual and an English-Pashto translator. In the field the
lieutenant uses the hand-held device to transmit digital
photos and his exact position back to headquarters by satellite.
The chain of events may sound more like a video game than
a battle plan. But applications like those may become routine
in a war in which infrared satellite photography is being
used to spot campfires in caves and global positioning system
receivers identify a scout's precise location.
The hand-held computer is already in evidence in the military,
which is using off- the-shelf software tested by the road
warriors of the business world as well as applications designed
specifically for the armed forces. While researchers work
to meet battlefield challenges involving transmission, power
sources and security, the makers of hand-held devices -
most notably Palm and Handspring - are trying to move their
military usefulness from niche to necessity.
"It is an extremely efficient way of replacing the
cumbersome notebook, which was very traditional," said
John Inkley, Palm's federal product manager, of the military
transition from paper to hand-held devices. "But now
it's gone way beyond that."
Describing the devices as "the electronic Swiss Army
Knife," a company called Military Advantage (www.military.com)
sells Palms with basic military applications and software
bundles tailored for special operations forces, linguists,
pilots, sailors, soldiers and medics. The site offers a
free Afghanistan map, a basic Pashto-English lexicon and
a chance to win a camouflage faceplate.
The Army Survival Manual, long available to civilians in
paperback, can be loaded onto the Palm, as can a stack of
Army field manuals. What's more, the digital information
does not tear, get wet and muddied or blow away.
Charles Stibrany, a retired Army lieutenant colonel who
helped construct the Lieutenant Smith situation for a reporter,
saw his first Palm in 1997 in Sarajevo, in the hands of
an American reservist who had been called up as part of
a Bosnian peacekeeping mission. Borrowing it overnight,
Mr. Stibrany became so intrigued with the possibilities
of military applications that after retiring in 1999, he
became a founder of Warrior Solutions, a developer of mobile
military software in Boulder, Colo.
In March his company introduced software for the Palm operating
system called Platoon Warrior that is intended to replace
the bulky administrative books used by Army officers. The
digital version allows users to pull together personnel
information and contains checklists and memory aids "for
routine operations in the field and in training."
Warrior Solutions makes the software available for downloading
from the Web (www.warriorsolutions .com) or on CD-ROM for
customers ranging from individual soldiers to battalions.
An individual would pay $59.95 for a package; a battalion
might pay about $5,700 for a package with 150,000 licenses.
Palm and Military Advantage include it in bundled software.
Warrior Solutions is developing nine more programs related
to the core module and plans to adapt the concept for the
Marines, the Navy and the Air Force as well as for British,
Canadian and Australian forces. No direct government financing
or contract is involved.
All military branches have begun using hand-held computers,
but the Navy has been the most aggressive in incorporating
the technology. It began issuing Palms to its newly commissioned
officers in 1999 as an investment in information technology
in peacetime. The devices, which the Navy called Job Performance
Aids, or J.P.A.'s, were introduced as "advanced administrative
tools to enhance individual productivity and quality of
work," according to an overview of the program on the
Navy Web site.
More than 12,000 officers, including graduates of the Naval
Academy and of the Naval Chaplains School in Newport, R.I.,
have received Palms in the last two years, most recently
the Palm IIIxe (discontinued by Palm) and the Palm Vx, which
would cost a civilian as much as $300.
The devices are meant to replace wheel books, used by generations
of sailors from the ship's captain on down. A combination
of to-do list, memory jogger, diary and record of lessons
learned, wheel books ensured that all hands received and
were accountable for orders and instructions. Still in use
today, they are generally small spiral notepads that can
be tucked in a pocket.
As more and more new officers started beaming messages
on their hand-held computers, other sailors decided to buy
their own. So far, the Navy has furnished 30,000 to 50,000
Palms, Mr. Inkley said. (Lt. Pauline Storum, a Navy spokeswoman
at the Pentagon, said that while there was no specific Navy
initiative to issue hand-held computers to every sailor,
some individual units have supplied them out of general
operating funds. "It's like buying a calculator or
a fax machine," she said.)
The hand-held devices have been used for administrative
duties ranging from transmitting orders of the day via the
infrared ports installed around the ship to downloading
e- mail. But programs tailored to specific military needs
are also being developed. Two Navy aviators working on their
own created software called PASS that allows landing signal
officers to use hand-held devices to grade pilot landings
on aircraft carriers and transfer the ratings immediately
into the computer system rather than juggle paper, pens
and flashlights on the flight deck.
Applications yet to be tested in the field suggest that
hand-held devices could take on even more responsibility
in wartime. Digital Sandbox (www.dsbox.com), a software
developer whose name is a play on the sand tables of war
games, has adapted its complex graphical programs for risk
assessment and management to hand-held devices so that users
can get quick access.
"Most people can't believe it's possible on the Palm,
but we're not trying to put supercomputers on hand-helds,"
said Bryan Ware, lead designer and product manager at the
company, based in Reston, Va. "Click a few buttons
and you know the size of the problem - the most likely targets
and the people most likely to do it." The full database
of terrorism information could yield an instant assessment
of security issues before an American ship pulls into a
foreign harbor, he noted, recalling the terrorist attack
on the destroyer Cole last year in Yemen.
Palm Elvis (for Enhanced Linked Virtual Information System),
a system developed by Northrop Grumman Information Technology,
would allow commanders to share information, including detailed
maps, on the Palm, creating a common operational picture
that could be updated from the field. Information is shared
through infrared ports or transmitted back to a central
server.
"Sometimes you are in somewhere where you are in danger
and it would be good to know what information everyone else
has about the situation," said David Tribble, a senior
software engineer with Northrop Grumman.
But Mr. Tribble is the first to point out some of the technical
problems that must be addressed before such communication
takes place in the middle of battle. Just how much information
can be displayed on a screen that fits in the hand? How
will the devices be powered far from their ports? Can wireless
Internet connections be extended far enough to allow communication
on the battlefield? What kind of encryption will prevent
the enemy from intercepting messages or gaining access to
sensitive information if the device falls into the wrong
hands?
Mr. Inkley of Palm contends that a hand-held computer can
be made at least as secure as a desktop computer and considerably
more secure than the traditional notebook that might be
seized by the enemy. In his plan, plugging in the wrong
password three or four times would destroy all of the data
in the device.
After 24 years in the Army, Mr. Stibrany favors a simpler
approach: before being captured, the soldier would drop
his hand-held device and crush it to dust with his combat
boot. That is far easier and faster, he says, than the old
tactic of swallowing wads of paper.
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